Frequently asked questions and support information
You can create a line-item based refund request within 7 days of the purchase date.
Full payment for hotel reservations is taken at checkout. The refund policy is managed separately.
Event tickets and hotel reservations can be completed in a single cart with a single payment.
Table reservations are made in a separate flow with a separate payment. They are not added to the cart.
Our support team is happy to assist you.